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Frozen pipes: how to thaw them safely and stop it happening again
By Declan Barry, plumber, Stockport. Updated 2026-09-10.
A frozen pipe shows as one tap or one part of the house with no water while the rest works. Thaw it slowly with warm towels or a hairdryer, never a blowtorch, starting at the tap end and working back. Then check for splits, because the leak appears when it thaws. Lagging exposed pipes stops it happening again.
What to do
Find the frozen section
It will be somewhere cold: the loft, an outside wall, a garage, under a suspended floor near an airbrick, or an outside tap. Follow the pipe from the dry tap back until you find a section that is cold to the touch or frosted.
Open the tap it feeds
So that when the ice melts the water has somewhere to go and pressure does not build behind it.
Thaw from the tap end backwards
Warm towels, a hot water bottle or a hairdryer on low. Start nearest the tap and work back towards the frozen section so melted water can escape. Never use a naked flame.
Watch for leaks as it thaws
If the pipe split when it froze, it will leak now. Have the stopcock ready and a bucket to hand.
Lag it before next winter
Foam pipe insulation from any DIY shop on every exposed run. Fit an isolating valve inside for the outside tap and drain it in autumn. Leave the loft hatch open a crack in a hard frost so warm air gets up there.
When to ring a plumber
- The pipe has split. It needs cutting out and replacing before the water goes back on.
- You cannot find the frozen section, or it is somewhere you cannot reach.
- It freezes every year. I can lag the runs and move the worst ones so it stops.
Questions
Which pipes freeze first?
Outside taps, pipes in the loft above the insulation, pipes on outside walls in garages and utility rooms, and condensate pipes from the boiler running outside. The houses up towards Marple, High Lane and Disley get it worst.
My boiler has stopped in the cold. Is that a frozen pipe?
Often it is the condensate pipe, a white plastic pipe from the boiler to an outside drain. If it freezes the boiler locks out. Pouring warm water over the outside section usually frees it.